State Farm® Insurance Agent Rod Brown

"Wonderful experience,fast friendly efficient Highly recommended Lindsay Smith is awesome very knowledgeable"

"I had a disappointing experience with this insurance agency while purchasing a policy for my new car. Initially, I was connected with an agent by my grandfather, who referred me. During the call, I provided my personal and vehicle information, received a quote, and made a payment. Afterward, the agent mentioned the “Drive Safe & Save” program. I immediately informed Matt that I did not wish to participate. He stated the program was already included in the quote for a discount but agreed to remove it, advising I’d receive a bill for the difference. However, upon receiving my policy and ID cards, I discovered that the policy was incorrectly set up in my grandfather’s name, with no mention of my own. When I called to correct this, Matt simply stated that it was my grandfather who had initiated the call, despite the fact that I had provided all of my information as the policyholder. He then said the only way to resolve the issue was to rewrite the policy from scratch, which was frustrating and concerning. I requested a cancellation and refund, and he agreed to send confirmation. Unfortunately, I received no cancellation email and had to follow up the next day. When I called, I spoke to the receptionist placed on hold and I assume the call dropped so I called back again , and when I finally reached the office, I was told a cancellation request had been processed and that a refund check would be mailed whenever it was processed. This experience was unprofessional, frustrating, and poorly handled from start to finish. I cannot recommend this agency based on the lack of attention to detail and the overall quality of service provided."

"State Farm gave us the best rates and was very easy to work with. Getting insurance is stressful enough but Lyndsay Smith made it painless and very easy. She did a great job communicating with me and I would recommend her to anyone."

"Mrs Lindsey at State Farm in forest Mississippi did a wonderful job at explaining plans and getting premiums fast go see her for all your needs"

"This is the best office in town👌"

"Lindsay Smith is the one to call!"

"I was looking for some cheaper car insurance and went on the State Farm website and found some. Got a quote from Matt Wooten working in Forest, MS for Rod Brown. He was professional and gave me all of the information for my policy. I really appreciate a person who takes their jobs seriously and enjoys satisfying the customer. Great job Matt."

"Lindsay was so helpful!!!!"

"Lindsay Smith help me with everything i needed to do and now im back on track. Thank you for your help."

"Lindsay went above and beyond to assist me and clarify a specific issue I was concerned about regarding my policy. Turns out, I'm covered! Prompt and responsive results. This office is the best!"

"I definitely recommend State Farm. Lindsay Smith has been so helpful and informative!"

"Lindsay was so helpful. Very knowledgeable and customer friendly."

"Great people very friendly and helpful Lindsay Smith was the best."

"Miss Lindsay is very kind, patient and helpful. Very easy to talk to and was kind enough to explain everything to me."

"Lindsay smith is the best"

"Lindsey was excellent from the time I walked in. I switched because she sold it. Knowledgeable and very patient, I asked a-lot of questions."

"Lindsey was excellent thanks"

"Lindsey Smith made it so easy to get car insurance!! she was SO much help! 10/10 recommend her"

"Lindsay was amazing! She made switching insurances so easy, she answered every question and was so much help even on her off time! I would recommend everyone to use her! Thank you Lindsay for all that you did!"

"Lindsay helped me through the phone. She was kind, helpful and efficient. Will definitely be back for any of my insurance needs."

"I appreciate Lindsey Smith for her quick responses and friendliness!!"

"Lindsay is the most wonderful person I have ever met. When I go into the office and leave after I talked to her, I feel so good. She is so wonderful to talk to and makes people feel good. She helped me with my discounts. She is awesome"

"The Individuals I've spoken with are very Personable"

"Great experience. Saving me money compared to progressive and I had been with progressive 6 years. The progressive kept going up even though nothing was on my record and they would say I it would go down even after scoring an A on snapshot with progressive. Glad Lindsey called me and got me this great deal."

"This guy will and has gone the extra mile,not only to help us,but lots of others.thank you ,Kevin and maria turnage"